Shipping & Returns


Please note that local pickup at The Artisan Boutique is currently unavailable while we move the store.  Hoping it will be back open in Spring of 2024.

You can pick-up your order at The Artisan Boutique if you are local to Barrie. Choose pick up during checkout and wait for your email letting you know it is ready to be picked up. You can come into the store to pick up or stay curbside and we will bring it out to you, whichever you prefer! 

We are also offering local porch drop offs in the Barrie Area for orders over $40.


We ship with multiple carries based on base price and shipping time.  You can choose your shipping method and see pricing during checkout. If you prefer a specific courier please send us an email before placing your order. 

All orders are packaged and shipped in the order they arrive, but we do our best to mail out all orders within 1-3 business days.  If you need your order by a specific date please let us know and we will do our best to get it to you in time.

We are not responsible for delay from the courier, but will provide you with tracking information.


We do not except returns for hygienic purposes but if you are unhappy with any of your products please let us know and we will do our best to make it right.